Manager – New Store Operations
Company | Princess Polly |
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Location | Hollywood, Los Angeles, CA, USA |
Salary | $105000 – $120000 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- 5+ years of experience in new store openings, retail project management, or store operations
- Proven ability to manage complex timelines and deliver on cross-functional projects
- Knowledge of retail operating procedures, store setup workflows, and visual/operational standards
- Ability to thrive in a fast-paced, high-growth environment with shifting priorities
- Exceptional communication and organizational skills; comfortable working with senior stakeholders and store teams alike
- Technically savvy: proficient in utilizing digital organizational tools and platforms, including Google Doc Editors (Sheets, Docs, Slides, etc.)
- Flexible to travel up to 75% of the time
Responsibilities
- Own and manage the New Store Opening (NSO) roadmap across all retail locations – driving timelines, task tracking, and cross-functional accountability
- Ensure pre-opening operational excellence: IT installations, fixture deliveries, store setup, stockroom readiness, visual execution, signage, and training coordination
- Lead cross-functional project plans, continuously optimizing tools and workflows to drive efficiency and scalability across all openings
- Partner with Store Design & Construction on site readiness, punch lists, and fixture planning
- Coordinate directly with Visual Merchandising and Marketing to ensure stores open in full alignment with Princess Polly’s aesthetic and storytelling standards
- Track NSO budgets, identify potential cost savings, and proactively surface risks to leadership
- Act as the on-the-ground project lead during turnover, providing hands-on support and removing blockers
- Lead recurring pre-opening calls and milestone check-ins across internal partners
- Prepare all NSO documentation for handoff to Retail Operations post-opening
- Work closely with Field Leaders and HQ partners to deliver a seamless brand launch experience in every market
Preferred Qualifications
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No preferred qualifications provided.