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Manager – New Store Operations

Manager – New Store Operations

CompanyPrincess Polly
LocationHollywood, Los Angeles, CA, USA
Salary$105000 – $120000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of experience in new store openings, retail project management, or store operations
  • Proven ability to manage complex timelines and deliver on cross-functional projects
  • Knowledge of retail operating procedures, store setup workflows, and visual/operational standards
  • Ability to thrive in a fast-paced, high-growth environment with shifting priorities
  • Exceptional communication and organizational skills; comfortable working with senior stakeholders and store teams alike
  • Technically savvy: proficient in utilizing digital organizational tools and platforms, including Google Doc Editors (Sheets, Docs, Slides, etc.)
  • Flexible to travel up to 75% of the time

Responsibilities

  • Own and manage the New Store Opening (NSO) roadmap across all retail locations – driving timelines, task tracking, and cross-functional accountability
  • Ensure pre-opening operational excellence: IT installations, fixture deliveries, store setup, stockroom readiness, visual execution, signage, and training coordination
  • Lead cross-functional project plans, continuously optimizing tools and workflows to drive efficiency and scalability across all openings
  • Partner with Store Design & Construction on site readiness, punch lists, and fixture planning
  • Coordinate directly with Visual Merchandising and Marketing to ensure stores open in full alignment with Princess Polly’s aesthetic and storytelling standards
  • Track NSO budgets, identify potential cost savings, and proactively surface risks to leadership
  • Act as the on-the-ground project lead during turnover, providing hands-on support and removing blockers
  • Lead recurring pre-opening calls and milestone check-ins across internal partners
  • Prepare all NSO documentation for handoff to Retail Operations post-opening
  • Work closely with Field Leaders and HQ partners to deliver a seamless brand launch experience in every market

Preferred Qualifications

    No preferred qualifications provided.