Manager – IT Business Applications
| Company | Halifax Health |
|---|---|
| Location | Daytona Beach, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 3 years of progressive experience in Information Technology, including leadership roles.
- Proven experience managing complex business applications (such as ERP, HRIS, or CRM systems), including hands-on involvement in software implementations and upgrades.
- Strong understanding of application management and software development methodologies (e.g., Agile, Waterfall) and when to apply them.
- Familiarity with enterprise software ecosystems and integration between applications.
- Excellent communication, leadership, and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders and to lead diverse teams.
Responsibilities
- Lead the lifecycle management of business applications including Enterprise Resource Planning (ERP), financial systems, HRIS, and other operational platforms.
- Collaborate with department heads and leaders to assess needs, define requirements, and implement solutions that improve workflow efficiency.
- Direct, coach and mentor a team of application analysts and support staff, ensuring timely resolution of issues, system upgrades, and user training.
- Deliver regular performance evaluations, provide coaching and development plans, and handle disciplinary actions or terminations as needed in accordance with HR policies.
- Serve as the primary liaison between IT and business units for application-related initiatives, including vendor management and contract negotiations.
- Oversee change management processes, ensuring compliance with hospital policies, regulatory standards, and data security protocols.
- Track and analyze key performance indicators and service level agreements to ensure systems operate efficiently, reliably, and in alignment with user expectations.
- Participate in strategic planning and budgeting for IT initiatives, aligning application strategies with organizational goals.
Preferred Qualifications
- Demonstrated experience in managing the Workday platform or similar enterprise resource planning (ERP) systems. This includes knowledge of Workday modules, configuration, and deployment of new features.
- Familiarity with business process management and optimization techniques to streamline workflows and enhance application usage.
- Knowledge of IT infrastructure management and operations, to better understand how applications interact with the broader IT environment.
- Relevant certifications (e.g., ITIL for service management, Workday certification, or PMP for project management) that demonstrate expertise and commitment to professional development.