Manager – Integrations – Edi/Erp
| Company | SPS Commerce |
|---|---|
| Location | Minneapolis, MN, USA, Remote in Canada |
| Salary | $93200 – $149200 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree plus at least 5 years of related work experience; Master’s degree plus at least 3 years of related work experience; OR equivalent combination of experience and education
- At least 2 years of management experience
- Excellent organizational skills and written/oral communication skills, especially at various levels in an organization
- Data driven with experience developing and using metrics to make business decisions
- Strong interaction with clients and internal sales, marketing, integrated services, development, technology, and support teams
- Proven ability to lead a team of individual contributors on a day-to-day basis and provide leadership to help navigate issues faced on projects
- Experience working with D365 F&SC or similar ERP system
Responsibilities
- Supervise assignments of delivery resources to implementation projects
- Ensure on time delivery of project deliverables for clients and working with internal stakeholders to communicate obstacles faced
- Manage a team of consultants focused on D365 EDI integrations
- Perform 1:1s with employees, conducts performance reviews and career development discussions
- Provide feedback on quality, timeliness and cost-effectiveness of customer and internal deliverables, and coaches direct reports regularly
- Facilitate process improvement discussions across internal functions to implement changes that improve SPS Commerce business performance and operations
- Provide mentoring and work direction for team resources, as needed
- Partner with Sales, Implementation, Customer Support and Customer Success to ensure effective touch points are maintained to provide excellence in all areas of service delivery
Preferred Qualifications
- Demonstrated experience in completing IT or Service implementation projects
- Knowledge of supply chain, the retail industry and EDI
- Previous demonstrated management experience
- Experience developing processes and managing projects in a technology-based service organization
- Consulting background preferred