Manager – Incentives Strategy & Ops

Bachelor’s or Master’s degree in Business Administration, Marketing, or a related, analytically-focused field.
4+ years of experience in incentives, customer loyalty, business planning and program management, with a track record of developing and driving success at global scale.
Strong analytical skills with the ability to leverage data-driven insights for decision-making.
Strong understanding of business/marketplace and customer economics, pricing, and profitability.
Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
Experience managing external partners and vendors.
Proven ability to lead, inspire, and develop hard-working teams in a fast-paced, dynamic environment.

Identify, develop and implement comprehensive strategies for buyer incentives and customer engagement programs that align with the company’s business objectives.
Lead the annual and quarterly planning processes for incentive portfolios, partnering closely with FP&A and regional trade teams to prepare campaign-level financial forecasts.
Working with Analytics, facilitate weekly and quarterly incentives reporting that equips both leadership and regional trade teams with actionable insights on incentive performance.
Collaborate with regional trade and CRM teams to deeply understand the business objectives of their portfolios and find ways to integrate best practices observed on a global level.
Learn and analyze the key performance drivers behind incentives and use that knowledge to optimize investment across incentive and paid marketing vehicles.
Serve as a central point-of-contact for the intake and prioritization of incentive-related roadmap items within Product and Analytics.