Manager – HN Sustaining Engineering

Manager – HN Sustaining Engineering

Requirements

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field
• 1+ year of experience in management or lead role.
• Deep knowledge of networking technologies, protocols, and industry trends.
• Proven experience managing large-scale programs or technical teams.
• Strong interpersonal, communication, and leadership skills.

Responsibilities

• Lead and mentor a team of network engineers responsible for the design, implementation, and support of nationwide network systems.
• Oversee the performance, health, and reliability of all network components, including capacity planning and performance trending.
• Define and maintain technology standards aligned with the company’s architecture and business goals.
• Drive multiple complex engineering projects that improve efficiency, reduce complexity, and align with business needs.
• Champion the use of enterprise-grade tools and processes to improve reliability and reduce operational overhead.
• Identify emerging technologies and lead their evaluation and integration where appropriate.
• Establish and maintain proactive monitoring, escalation procedures, and documentation to ensure quick resolution of network issues.
• Collaborate with cross-functional leaders to assess technical needs and determine project scope and system acquisitions.
• Develop and manage budgets related to network engineering functions.
• Create cost-effective, scalable solutions to support growing business demands.
• Maintain detailed and accurate network documentation, including configurations and diagrams.
• Manage vendor relationships and assist leadership in contract negotiations and SLAs.
• Partner with Engineering leadership to drive critical initiatives and implement continuous improvement.
• Support hiring and workforce planning in collaboration with Talent Acquisition.
• Promote a data-driven culture and help scale agile practices across the engineering organization.

Preferred Qualifications

• 3–5 years managing network engineering teams.