Manager – Enterprise Services Risk Office
| Company | Capital One |
|---|---|
| Location | McLean, VA, USA, Richmond, VA, USA, Chicago, IL, USA |
| Salary | $144000 – $180800 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s Degree or Military experience
- At least 2 years of experience in the Financial Services or Technology industries
- At least 5 years of experience in project, program, process, or risk management
- At least 5 years of experience supporting, partnering, and interacting with stakeholders
Responsibilities
- Serve as a trusted risk advisor for the Software business; leverage subject matter knowledge and critical thinking to drive value
- Lead analysis of various business and risk data and information to proactively identify risks, trends, and process improvements
- Provide guidance to the Software business areas on process management and process level assessments, in alignment with Enterprise frameworks and risk management principles
- Stay current on regulatory environment changes, industry trends, and understand their impacts to our efforts
- Lead risk assessment project delivery, including providing oversight of risk assessment deliverables, reporting, and meetings; draft and review materials for senior management and other governance functions
- Drive development of associated risk controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
- Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
- Lead cross-functional teams through various initiatives (with a focus on the Software business) as needed
Preferred Qualifications
- At least 5 years of Financial Services, Consulting, or Technology industry experience with focus on technology, cyber or data
- Working knowledge of related risk management or regulatory practices
- Process development, documentation, or improvement experience
- Experience with Governance, Risk, and Compliance software tools
- One or more of the following certifications: Business Process Management (BPM), Six Sigma Lean, Green Belt or Black Belt, Agile Coach, Certified Regulatory Compliance Manager (CRCM), Project Management (PMP) or Program Management (PgMP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk and Information Systems Control (CRISC)
- Experience managing risks related to customer data protection, encryption, technology functionality, third party management, anti-money laundering (AML) or fraud
- Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
- Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
- Experience in payments-focused risk management, controls development, or reporting activities
- Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines