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Manager – Enterprise Onboarding
| Company | Salesforce |
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| Location | Chicago, IL, USA |
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| Salary | $127200 – $174900 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5–7+ years of experience in onboarding and/or learning & development facilitation, with a proven ability to deliver engaging, high-impact learning experiences.
- Exceptional in-person facilitation skills with confidence presenting to audiences across all levels, including senior leadership and executives.
- Comfortable working 3–4 days per week in-office, with a strong presence and ability to lead in live environments and connect with local team and stakeholders.
- Deep passion for culture-building and employee engagement, with a focus on creating a sense of belonging from day one.
- Strong strategic thinking and attention to detail, with the agility to shift quickly between planning and execution.
- Ability to operate independently, manage day-to-day program logistics, and influence stakeholders across functions and regions.
- Experience partnering with global teams and navigating cross-functional collaboration in a fast-paced environment.
Responsibilities
- Demonstrated excellence in facilitating live, in-person programs, and virtually, for audiences ranging from new hires, including all levels and functions, to executive leaders.
- Ability to create inclusive, psychologically safe learning environments that foster connection, learning, culture and impact from day one.
- Deep skill in reading the room, adapting facilitation style based on learner needs, group dynamics, and organizational tone.
- Experience facilitating programs with complex learning objectives and cross-functional participants in both corporate and enterprise settings.
- Comfort and credibility in presenting to senior leadership, with the polish, presence, and command to engage and influence at the executive level.
- Skilled at balancing structured delivery with agility—adjusting on the fly without sacrificing the learning experience.
- Familiarity with adult learning principles and a variety of learning modalities.
- Lead engaging, in-person and virtual onboarding sessions that run 2x monthly, in both modalities.
- Help design, execute, and evolve our high-impact onboarding programs aligned with enterprise learning strategy and rapidly-evolving business needs.
- Partner with business leaders, HR, and L&D colleagues to ensure programs reflect enterprise priorities and stakeholder input.
- Collaborate with skilling and leadership development teams to co-facilitate, coach, and/or support sessions, including those designed for executive leaders both in-person and virtually.
- Gather and analyze feedback, identify trends, and continuously refine and enhance onboarding and enterprise learning experiences.
- Ability to define KPIs and deliver regular reporting on onboarding effectiveness, business impact, and new hire / learner engagement.
Preferred Qualifications
- Familiarity with Salesforce, Slack, and Google Workspace tools preferred.
