Manager – Engineering Operations – Finance Technology

Manager – Engineering Operations – Finance Technology

Requirements

• Strong Finance domain expertise to be able to interpret Finance requirements into system solutions
• Strong understanding of accounting process; management reporting philosophies; and cross-finance practices to ensure data, integrations, and solutions are well designed
• Detail and deadline oriented with effective organizational and analytic skills
• Hands-on Software engineering manager with strong understanding of Site Reliability Engineering, DevOps and SecOps principles
• Proficiency in Project Management and work item management tools such as Azure DevOps, Share Point and Portfolio
• Fluency with at least one modern language such as .Net, Java, Python or Go and experience with open-source software is a big plus
• Hands-on experience in managing infrastructure components through Infrastructure as Code using Terraform, Ansible
• Strong technical acumen in Cloud Architecture (Azure, AWS, GCP), Performance Benchmarking, Capacity planning and Reliability tools
• Knowledge in Container orchestration (e.g., Kubernetes), container runtimes and OS (Operating System) optimization
• Experience in Observability platforms (e.g. Grafana), application monitoring tools and performance analysis techniques
• Excellent verbal/written communication skills, including the ability to clearly document findings, proposals, issues, and status
• Ability to communicate and work directly with business leaders across Technology and Finance
• Experience managing & growing technical leaders and teams
• Effective leadership qualities, ability to influence without direct management authority
• Outstanding time management skills and attention to detail
• Experience solving analytical problems with quantitative approaches
• Ability to excel in a fast-paced, startup-like environment
• Self-motivated and able to work independently while coordinating activities with cross-divisional teams.

Responsibilities

• Lead and manage the engineering operations team, providing guidance, mentorship, and support
• Develop and implement operational strategies to optimize productivity and efficiency in finance technology products
• Collaborate with IaaS/PaaS teams to provision and support infrastructure for finance technology products
• Collaborate with the finance technology teams to automate the CI/CD for feature/configuration release management
• Be a strong thought leader in Site Reliability engineering, Operational excellence, DevOps & SecOps Principles
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
• Responsible for providing the Tier1 production support across finance technology products in collaboration with engineering teams
• Collaborate with the applications teams to understand their pain points around performance, resiliency and formulate strategies to address recurring issues in a sustainable way
• Cultivate a culture of motivation and achievement, building and maintaining trustful relationships with team members
• Leverage your knowledge of operational and LEAN practices/principles to streamline organizational and team processes to increase efficiency and effectiveness
• Stay up to date with current software engineering and site reliability best practices
• Leverage experience with various ERPs (e.g. Workday, PeopleSoft; Oracle Fusion Cloud; Hyperion; or SAP) to enhance existing applications or build new ones to support GEICO’s Finance organization
• Leverage your deep understanding of Finance, Accounting, and Management Reporting to drive solutions to meet business requirements.

Preferred Qualifications

• Microsoft DevOps Engineer Expert or AWS Certified DevOps Engineer is plus