Manager – Employee Relations

Manager – Employee Relations

Requirements

• Good communication skills, attention to detail; adhere to the code of business conduct and asset protection policies. Answering questions and explaining policies and procedures and encouraging the use of corrective action planning or coaching.
• Must have previous employee relations experience with working knowledge of Title VII, ADA, ADEA, FMLA, FLSA, and other relevant municipalities, state, and federal laws.
• Five years’ experience independently conducting complex workplace investigations.
• Experience creating, implementing, and providing workplace training.
• Subject Matter Expertise in conducting complex, confidential fact-finding investigations and analyses.
• Strong interpersonal skills, with emphasis on listening and communicating clearly and succinctly.
• Strong communication, emotional intelligence, and conflict management skills.
• Must be computer literate, with knowledge of Word, Excel, Internet, and email applications.
• Ability to read, understand and execute human resources related reports, policies, and initiatives.
• Travel as needed to conduct sensitive investigations.

Responsibilities

• Investigate sensitive and/or complex employee relations matters from start to finish, including conducting intake, leading interviews, note-taking, gathering, and analyzing evidence (electronic, physical, etc.), documenting findings, and following up with the relevant parties. Discreetly handle sensitive and/or private information.
• Provide recommendation to HRBP and Leadership to implement the appropriate course of action, discipline, up to and including discharge, when appropriate. Provide advice, guidance, and direction for resolution.
• Understand and apply all legislation pertaining to Title VII, ADA, ADEA, FMLA, FLSA, and other relevant municipality, state, and federal laws in conjunction with Skechers policies and procedures.
• Objectively debrief HR business partners and leadership on investigation findings.
• Collect and analyze data to identify trends and make recommendations on mitigation strategies.
• Work with HRBP to educate, through one-on-one interactions and formal trainings, on various matters pertaining to employee relations (e.g., anti-harassment, investigation best practices, policy interpretation, proper documentation)
• Assist with the review of policies and procedures related to discrimination and harassment to ensure compliance with the law and alignment with best practices.
• Maintain case notes and data integrity in case management systems.
• Assist HRBP with the review of and evaluate all terminations and Corrective Action performance management; exercising great care that the reasons are well documented and are not arbitrary or discriminatory.
• Assign Bindy compliance audits, ensure through field management that proper State, Federal and SKX are posted in all associates work areas.
• Manage third party compliance line communication and resolution.
• Assist legal department in response to EEOC Claims, Unemployment Hearings etc.
• Assist HRBP by conducting Exit Interviews for store managers and district managers.

Preferred Qualifications

• Bachelor’s degree or equivalent desired.
• Professional HR certification(s) or working towards completion (e.g. PHR, SHRM-CP) desired.
• 3-5 years of work experience in providing human resources services, preferably in a retail/multi-unit/multi-state environment.
• Must have working knowledge of employment laws and/or regulations in various states where assigned.
• Must be Tech/Computer Savvy, with knowledge of Microsoft Suite and various HRIS software desired.