Manager – Deal Desk
| Company | Tines |
|---|---|
| Location | Boston, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Min. 6 years of experience in deal desk, sales operations, or related revenue strategy or finance roles
- Min. 2 years of people leadership experience
- Proven track record of managing and developing sales support teams
- Deep understanding of SaaS pricing models and contract structures
- Able to prioritise and project manage incoming tasks while keeping cool under pressure
- Exceptional communication skills, able to interact effectively with executives and cross-functional teams
- Prior experience with administering a CPQ tool (we use DealHub)
- Strong experience in CRM systems (Salesforce preferred)
- Strong MS Excel/Google Sheets skills are required for this role
Responsibilities
- Serve as the central point of coordination between sales, finance, legal, and product teams for complex deal structuring, with a particular focus on North America market support
- Design, implement, and continuously improve deal desk processes and workflows
- Manage and develop a high-performing deal desk team (currently one team member)
- Be the product owner of our CPQ tool, DealHub, including day to day operations, administration, and implementation of new models
- Develop and maintain pricing strategies that balance competitive positioning and company profitability
- Ensure compliance with internal pricing policies and external regulatory requirements
- Help train and enable our GTM organisation through trainings and first-class documentation
- Mentor and develop team members, providing ongoing coaching and professional development
Preferred Qualifications
- Excited by the prospect of coming in and being part of building something with others who are equally energised by that same opportunity