Manager – Culture & People Experience Business Partner

Manager – Culture & People Experience Business Partner

Requirements

• A minimum of 8 years’ experience in a Human Resources Business Partner or similar role with significant experience working with senior leaders in a fast-paced organization
• Prior experience supporting sales teams
• Strong leadership capabilities – must be able to make difficult decisions and challenge leaders and associates to get to the right decision
• Collaboration skills – record of partnering at all levels in an organization to drive priorities and results
• Communication skills – must have excellent written and verbal communication skills and have proven ability to modify communication style & approach based on audience.
• Strategic thinking – proven ability to influence & align strategy around talent capabilities and behaviors
• A demonstrated commitment to diversity, equity, and inclusion in all people and talent related strategies and processes
• Business Acumen – ability to understand business metrics and financials and translate business needs into talent solutions and outcomes
• Critical thinking skills – able to provide strategic advice, develop options, analyze risks, exhibit sound judgement and decision-making abilities
• Demonstrated success in leading change efforts in a matrix environment
• Ability to make rapid decisions and pivot quickly, demonstrating flexibility in a fast-paced, dynamic work environment
• Strategic HR advisor with a breadth and depth of knowledge in the areas of organizational development, talent management, engagement, learning/development, total rewards, etc.
• Strong organization, analytical, and project management skills

Responsibilities

• Provide strategic partnership and counsel to our Global Client Engagement (sales) team and manage a business partner who provides support and consultation on all people-related matters for our Digital and Finance teams.
• Act as a change management consultant, planning and implementing effective change management strategies, communications, and training in support of major team or organizational changes.
• Workforce Planning – proactively manage the movement and development of talent in alignment with staffing needs. Work with leaders and business partners to assess organizational structures on a regular basis, assessing talent, skill and knowledge gaps to drive immediate and future hiring needs.
• Talent Development – drive all talent management activities, including effective goal setting, development planning, semi-annual performance reviews and succession planning. Support continued feedback and coaching throughout the year.
• Building Organization Capability – partnering with leaders to maximize ways to build our talent capability at all levels, working across the organization to maximize training and development, career experiences, mentoring and rotations.
• Work with leaders and the business partner team to manage and resolve performance issues proactively to minimize risk.
• Provide counsel on applicable employment laws (ADA, FMLA, FLSA, etc.).
• Serve as a liaison to the broader CPE team to provide critical business insights and ensure that people programs and services effectively support the organization’s needs across all aspects of the associate lifecycle.
• Leverage people data and analytics to proactively provide insights to leaders that inform decision making and enable change.

Preferred Qualifications

• Prior experience working in a fast-paced technology organization
• Bachelor’s degree in Human Resources, Industrial Relations, Psychology, Business, Organization Effectiveness, or related field preferred
• HR certification is a plus; PHR, SPHR, and/or GPHR