Manager Cloud Onboarding

Manager Cloud Onboarding

Requirements

• Hands-on experience with Kubernetes, Red Hat OpenShift, and cloud-native development principles.
• Understanding of wireless telecommunications technologies (e.g., VoLTE, EPC, IMS) in the context of cloud integration.
• Familiarity with automation, CI/CD tools, service mesh, and observability frameworks.
• Strong interpersonal skills with a proven ability to lead through influence and empathy.
• Demonstrated aptitude for managing priorities, stakeholder expectations, and project delivery timelines.
• Passion for mentoring and a clear commitment to developing others—ideal for candidates transitioning into their first official management role.
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Own the end-to-end onboarding lifecycle for telecom-grade applications to a Red Hat OpenShift-based Kubernetes environment.
• Partner with platform engineering, DevOps, and application teams to validate requirements, design onboarding blueprints, and ensure operational readiness.
• Drive the adoption of cloud-native patterns (e.g., microservices, containers, observability) and ensure telecom workloads meet SLAs for performance and resilience.
• Serve as the technical authority for onboarding activities, guiding design decisions, troubleshooting issues, and establishing platform best practices.
• Lead architecture reviews and onboarding planning sessions, aligning application needs with cloud infrastructure capabilities.
• Champion standardization across onboarding projects, promoting reusable patterns and consistent governance models.
• Manage a small but growing team of cloud engineers and onboarding specialists, providing clear expectations, coaching, and performance feedback.
• Foster a culture of collaboration, continuous learning, and psychological safety, where team members are empowered to innovate and grow.
• Support individual development plans, encourage technical certifications, and offer mentorship in cloud design, platform tooling, and leadership skills.
• Act as a role model and first-line advocate for diversity, inclusion, and a healthy team culture.
• Align onboarding initiatives with broader cloud strategy, business priorities, and platform scalability goals.
• Act as a trusted liaison between infrastructure, security, network operations, and business stakeholders—ensuring clear communication and shared ownership.
• Represent the team in steering committees, executive updates, and quarterly planning cycles; effectively translate technical risks and opportunities into actionable business context.
• Define and improve onboarding processes, including intake workflows, technical assessments, and production readiness criteria.
• Use metrics and retrospectives to drive continuous improvement and accountability.
• Contribute to budgeting, capacity forecasting, and resource planning to scale onboarding operations responsibly.

Preferred Qualifications

No preferred qualifications provided.