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Manager – Client Experience
| Company | IPG DXTRA |
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| Location | Boston, MA, USA |
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| Salary | $78000 – $88000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- At least 3-4 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
- BA or BS in Public Relations, Communications, or in a related field
- Strong budgeting and financial management skills
- The ability to manage multiple projects at various stages simultaneously
- Proven track record of exceptional writing and content development
Responsibilities
- Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
- Lead project management, ensuring all activities are moving forward and are within deadlines
- Coordinate among interdisciplinary team of research, creative, digital and media strategists
- Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
- Coordinate event and activation logistics across various settings with meticulous attention to detail
- Set and meet campaign measurement and evaluation criteria
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
- Assist in financial management for clients, including development of invoices and activity reports
Preferred Qualifications
- Experience with pharmaceutical, biotech or medical device product communications strongly preferred
- Experience working on multi-disciplinary (holistic) healthcare communication initiatives
- Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
- Strong presentation skills, poise, and professionalism
- Drive and self-motivation with a solutions-oriented mindset
