Manager – Clean Transportation

Manager – Clean Transportation

Requirements

• 7-8 years’ relevant experience
• 2-3 years’ experience managing a high-performance team in a fast-paced environment
• Ambitious and proactive, with a can-do attitude
• Proficient with Microsoft Office 365 Suite (Word, Excel, Teams) and Google Suite
• Exceptional attention to detail and critical thinking skills

Responsibilities

• Experience managing a team in a remote setting and ensuring task completion by internal and external deadlines.
• Provide ongoing training, support, and guidance to team members.
• Experience in account management, triaging client inquiries by email and phone, and providing guidance to team members in such instances.
• Identify training needs, create training plans, and deploy effective training programs to improve employee skills, productivity and quality of work.
• Effectively lead a team to continuously improve quality, efficiency, and customer experience.
• Communicate issues effectively and create solutions within the team and among SRECTrade’s leadership with the goal of advancing our overall service and business.
• Develop knowledge of in-state programs, registries, policies and procedures and then educate internal and external parties about these complex topics.
• Measure progress against company goals and direct your team as needed to ensure goals are achieved.
• Excellent written and verbal communication skills with both internal stakeholders, team members and external clients

Preferred Qualifications

• Experience with Salesforce and Pardot
• Relevant Industry knowledge/experience
• Account management to service, retain, and grow various types of accounts and clients
• Passion for fighting climate change