Manager – Change and Release Engineering

Strong communication and interpersonal abilities to collaborate effectively with cross-functional teams.
Experience developing and implementing policies and procedures in a Technology setting.
Agile methodology including using common tools such as Jira, roadmapping, managing sprints and backlogs, and tracking resource usage.
Ability to drive change and innovation within a technical organization.
Proven track record of improving the technology policies and processes.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
5+ years of experience working in program management, release management, or IT change management.
Familiarity with CI/CD pipelines and related tools (e.g., Jenkins, GitLab CI, GitHub Actions).
Experience with IT service management frameworks (e.g. ITIL).

Lead the Release Engineering team, consisting of Release Engineers.
Lead Change Enablement meetings to facilitate communication and timing of major changes.
Develop and maintain relationships with key stakeholders, including IT leadership, business stakeholders, and external auditors.
Recruit, train, and manage a team of software engineers focused on build and deployment automation, process automation, and tooling integrations in support of the end-to-end development and release process.
Encourage a culture of continuous improvement by regularly soliciting feedback and implementing iterative improvements to TCGplayer’s Change & Release Enablement practices.
Stay abreast of industry trends and evolving governance frameworks, identifying opportunities for innovation and differentiation in TCGplayer’s Change & Release Engineering.
Create and maintain comprehensive documentation, tutorials, and training resources to help TCGplayer Technology employees maximize the benefits of the TCGplayer’s Change & Release Enablement framework and tooling.

No preferred qualifications provided.