Manager Application System – Oracle

Manager Application System – Oracle

Requirements

• Bachelor’s Degree, Computer Science, Information Technology or Engineering preferred
• Minimum of five (5) years’ experience working in an Oracle ERP environment
• Working – advanced knowledge of Google Workspace environment
• May be certified as an Oracle DBA

Responsibilities

• Manage all aspects of Oracle Fusion Cloud
• Triaging requests from users with problem management and root cause analysis
• Managing and prioritizing requests that have been sent to managed services
• Oversee change management strategy and policy for process improvements and solution changes in Oracle
• Review and verify production and non-production updates, enhancements and testing
• Add and manage users and provision roles and data access sets based on organization-defined data security policies and user role matrix defined by the business
• Update and implement user security and roles within Oracle ERP Cloud Security based on functional documents provided by the project team
• Build custom roles by tailoring Oracle seeded roles as per the business requirement
• Build custom reporting
• Review and audit end-user accounts, permissions, and access rights
• Understanding and management of system integrations
• Coordination and preparation with the technical trainer on training documentation
• Preparation and maintenance of process documentation and knowledge articles
• Application governance and strategy as well as creating policies and procedures
• Perform service-specific maintenance and administration tasks
• View and monitor service detail and service notifications related to patching/critical updates/downtime
• Manage accounts and subscriptions
• Manage all Service Requests (SRs) with Oracle Cloud operations to coordinate and complete any Administration tasks
• Works with internal staff, third-party vendors, and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages
• Monitors and communicates system performance metrics and works with internal staff and third-party vendors to resolve any issues
• Coordinates with third-party managed services for support and testing
• Overall system governance

Preferred Qualifications

• Strong communication skills, presentation preparation, and problem-solving abilities to resolve application issues and requests
• Strong communication skills with management, development teams, vendors and system administrators
• Organizational skills, along with the interpersonal and leadership abilities needed to manage application environment and platform responsibilities
• A self-starter with a strong attention to detail
• Analytical skills to understand platform requirements, updates, and issue resolutions
• Strong decision-making and critical skills
• Ability to handle multiple tasks and project deadlines