Manager – Adjusting Services

Manager – Adjusting Services

Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated effective leadership skills.
• Demonstrated ability to work independently at a location removed from immediate supervision.
• Solid knowledge of property casualty insurance/claim industry and regulatory environment.
• Demonstrated ability to handle complex losses in situations that require tact, diplomacy, and persuasion under changing conditions.
• Demonstrated comprehensive knowledge of office and field claim handling processes.
• Demonstrated thorough understanding policy language, coverages and underwriting intent.
• Demonstrated experience in a claim administrator, specialist, examiner, or role with equivalent exhibited knowledge, skills, and performance.
• Obtain state specific property casualty claims licensing as required.

Responsibilities

• Act as a subject matter expert in leading a team of claims appraisers through the process of completing accurate damage appraisals.
• Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion.
• Work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development.
• Actively contributes to division or department leadership team, communicating and supports organization mission, vision, values, policies, and practices.
• Foresee issues that may require intervention, then develops and shares innovative and effective solutions for dealing with problems, situations, and conflicts.
• Responds to inquiries and handles complaints from individuals or their representatives, insurance departments, Consumer Affairs, and other agencies.

Preferred Qualifications

No preferred qualifications provided.