Management Fee Specialist
Company | Raymond James Financial |
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Location | St. Petersburg, FL, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior |
Requirements
- General office practices, procedures, and methods relevant to fee management in a wealth management context.
- Basic accounting concepts, practices, and procedures, particularly those related to fee calculations and adjustments.
- Advanced mathematical procedures to verify and reconcile complex billing transactions.
- General ledger accounting software packages or ability to learn specific systems used in fee management.
- Ability to identify and resolve complex transaction and billing issues efficiently.
- Ability to communicate effectively, both orally and in writing, with all levels of the organization as well as with external clients.
- Ability to read, interpret, and analyze fee-related transaction information, ensuring compliance with company policies and regulations.
- Ability to analyze and solve problems with a focus on fee management within an investment or wealth management firm.
- Ability to demonstrate efficiency and flexibility in performing detailed transactional tasks in a fast-paced environment with frequent interruptions and shifting priorities.
- Ability to provide a high level of customer service by responding promptly to a high volume of inquiries related to fee management.
- Ability to work independently as well as collaboratively, using initiative to solve problems and contribute to team efforts.
- Ability to maintain composure and effectively accomplish tasks in challenging or high-stress situations.
Responsibilities
- Applies specialized knowledge of fee management to address complex issues independently.
- Resolves inquiries from Financial Advisors and clients regarding management fees, billing discrepancies, and account adjustments.
- Calculates Financial Advisor compensation at the gross and net levels, ensuring accuracy and compliance with firm policies.
- Processes account payables, receivables, and/or fixed asset transactions, including fee debits and credits.
- Researches and resolves fee disputes, ensuring accurate client billing and satisfaction.
- Compiles, reviews, and interprets statistical data and reports related to management fees and billing processes.
- Maintains product knowledge to assist with issues concerning various broker-dealer trades and investment products.
- Collaborates with cross-functional teams, including portfolio managers, operations, and compliance, to execute fee-related tasks and projects.
- Ensures adherence to both business continuity and quality assurance standards in all fee-related processes.
- Review customer account data for accuracy, ensuring transactions align with company policies and client agreements.
- Maintains a high level of customer service by effectively communicating with both internal and external stakeholders.
- Performs other duties and responsibilities as assigned, contributing to the overall efficiency of the fee management team.
Preferred Qualifications
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No preferred qualifications provided.