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Mainframe Systems Programmer – Cics
| Company | Ensono |
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| Location | United States |
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| Salary | $65000 – $123000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s degree required and/or equivalent work experience.
- 5+ years experience on the zSeries (mainframe) platform including “hands on” technical experience (installation and maintenance of products) related to CICS TS and OEM product support.
- Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.
- Thorough working knowledge and experience with the use of IBM’s SMP/E.
- Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
- Thorough working knowledge of products used to monitor performance of CICS TS regions.
- Ability to make recommendations to client on how to improve their performance and throughput of their applications.
- Strong skills in working with the different monitoring tools to set up exceptions to reduce tickets/issues and prevent outages.
Responsibilities
- Fulfill customer service requests (CSRs) for mainframe CICS customers in a timely manner as they pertain to CICS TS and related OEM software products.
- Provide primary support for reported problems related to CICS TS and related OEM software products.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
- Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
- In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures: Implementing vendor product specific corrections (“fixes”) and Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition.
Preferred Qualifications
- Self-motivated and able to work independently.
- Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations)
- Ability to work as part of a team, as well as independently.
- MF MQ support on zOS a plus
- MF WAS (Websphere Application Server) for zOS a plus
