Luxury Sales Consultant
| Company | Blue Nile |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Previous retail sales or customer service experience required.
- Excellent interpersonal, creative problem solving, organizational and time management skills
- Excellent listening, written and verbal communication skills
- Strong attention to detail and high integrity
- Ability to work within deadlines in a fast-paced environment
- Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
- Ability to stand for extended periods of time
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
- Authorized to work in the U.S
Responsibilities
- Communicate the Blue Nile difference, instilling trust and confidence in our brand
- Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
- Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
- Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
- Continuously maintain excellent attendance and punctuality
- Consistently achieve or exceed company sales and service goals
- Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.
Preferred Qualifications
- Jewelry experience a plus but not required
- Mandarin Speaking Preferred