Luxury Sales Consultant
| Company | Blue Nile |
|---|---|
| Location | Santa Clara, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Understanding of the white glove culture
- Passion to educate customers about jewelry purchases
- Professionalism
- Accessibility
- Enthusiasm
- Interest in creating a ‘Jeweler for Life’ relationship with Blue Nile
Responsibilities
- Communicate the Blue Nile difference, instilling trust and confidence in our brand
- Demonstrate exceptional customer service and continually develop your product knowledge to educate customers
- Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
- Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
- Continuously maintain excellent attendance and punctuality
- Consistently achieve or exceed company sales and service goals
- Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer
Preferred Qualifications
-
No preferred qualifications provided.