Loan Representative

Loan Representative

Requirements

• High School Diploma or GED
• Sense of urgency in meeting or exceeding application processing goals

Responsibilities

• Reach out to customers via outbound calls or responding to inbound calls from potential customers
• Processing applications for multiple personal lending products.
• Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
• Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
• Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
• Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment

Preferred Qualifications

• 2 or more years’ experience in inside sales, customer service, retail, or call center environment.
• Basic understanding of credit or personal finance concepts.
• Bilingual in Spanish/English a plus.