Loan Processor

Loan Processor

Requirements

• Located in Irving, Texas area
• 3+ years of mortgage processing experience
• Experience processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo mortgages
• Knowledge of agency conventional underwriting product guidelines
• Proven ability to effectively manage a high-volume pipeline of files and customers
• Ability to troubleshoot and solve problems independently
• Organized and capable of multitasking
• Detail oriented and technically savvy
• Capable of performing and explaining financial calculations with a strong understanding of how they impact mortgage qualifications
• Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again
• Ability to maintain composure in a fast-paced environment
• Strong communication, organization, and time management skills
• Approaches work with empathy, humility and accountability

Responsibilities

• Communicating directly with customers and various third parties to ensure an efficient and positive experience
• Aggressively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with stakeholders and borrowers
• Guiding borrowers from the point of underwriting decision to funding
• Understanding loan applications, Automated Underwriting Systems (DU/LPA), Credit, Income, and Asset documents
• Navigating Suspense decisions and proposing resolutions to the customer
• Adequately preparing loans for Final Underwriting Review
• Escalating internal & third-party delays
• Communicating with customers regarding required documentation, Loan Estimates, Changes of Circumstance, and Closing Disclosures in compliance with mortgage guidelines
• Identifying creative solutions with which we can improve borrower experience and increase efficiency

Preferred Qualifications

No preferred qualifications provided.