Loan Officer

Previous Mortgage Loan Officer experience
High attention to detail
Exemplary customer service skills
Strong interpersonal communication skills (written and verbal)
Quantitative and analytical decision making skills
Aptitude for interpreting and analyzing financial and general business information and procedures
Knowledge in Excel, Word, and PowerPoint

Effectively communicate with Borrowers, Production team, Underwriters, Closers and other third parties that are involved in the transaction, responding promptly to inquiries and requests via phone (preferred) email and/or IM.
Perform licensed activity including interviewing borrowers to obtain information and documentation, pulling credit, and educating borrowers on different loan products.
Analyze and manage performance numbers to increase and ensure efficiencies and meet company goals.
Manage internal efforts to ensure a timely process and resolve application issues.
Remain knowledgeable on company and industry guidelines and processes.
Responsible for self-sourcing business as well as timely communication with any company sourced leads. Generate leads and referral business through community events, social media outreach, and other avenues.
Process borrower credit information through online approval system, structure loans and compile loan package.
Act as a mentor and coach for Loan Specialists.