LMI Clerk
| Company | ENOVIS |
|---|---|
| Location | Mequon, WI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- High School Diploma or equivalent
- 0-1 year(s) of experience
Responsibilities
- Responsible for handling inbound and outbound calls
- No of calls/emails handled and average handle time
- Average speed of answer and response time on emails
- First call resolution (FCR) and time taken to resolve (TTR)
- Ability to work alone and with a team in a highly structured environment
- A high degree of professionalism; inclusive and collaborative work style
- Maintain high quality audit scores and C Sat %
- Help grow the accounts with the quality of service
- Zero account attrition
- Responsible to maintain the designated inbox
Preferred Qualifications
- Effective problem solver
- Strong multi-tasking abilities
- Adaptability
- Dedicated Team Player
- Active listener
- Clean attendance record