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Line Locator Supervisor
Company | ACRT Services |
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Location | Rochester, NY, USA |
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Salary | $75000 – $75000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- High school diploma or equivalent.
- Must be 21 years of age or older.
- Minimum of 3 years of experience in damage prevention, line locating, or a related field.
- Proven experience in a supervisory or leadership role.
- Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and make sound decisions under pressure.
Responsibilities
- Supervise and provide guidance to a team of line locator technicians.
- Conduct performance evaluations, provide training, and foster professional development within the team.
- Oversee the daily ticket schedule and monitor safety, work quality and completion.
- Ensure equipment is in good working condition.
- Troubleshoot and resolve technical issues.
- Routinely audit field employees.
- Maintain and monitor employee Operator Qualifications (OQ’s).
- Ensure all work is performed in compliance with safety regulations and company policies.
- Conduct safety inspections and audits to identify potential hazards and implement corrective actions.
- Stay updated on industry standards and regulatory requirements related to line locating practices.
- Maintain accurate records of completed work orders and pictures.
- Prepare and submit regular reports on team activities, performance, and any incidents or issues encountered.
- Utilize computerized systems to track work orders, inventory, and other relevant data.
- Address customer inquiries and complaints related to locate work orders.
- Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly.
- Provide technical support and guidance to customers as needed.
- Manage inventory of locating devices, tools, and parts to ensure adequate supply for ongoing operations.
- Coordinate with procurement to order necessary equipment and materials.
- Implement inventory control procedures to minimize waste and loss.
Preferred Qualifications
- Advanced technical training or certification in line locating.
- Additional experience in utility services or related fields.