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Line Locator Supervisor

Line Locator Supervisor

CompanyACRT Services
LocationRochester, NY, USA
Salary$75000 – $75000
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • High school diploma or equivalent.
  • Must be 21 years of age or older.
  • Minimum of 3 years of experience in damage prevention, line locating, or a related field.
  • Proven experience in a supervisory or leadership role.
  • Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and make sound decisions under pressure.

Responsibilities

  • Supervise and provide guidance to a team of line locator technicians.
  • Conduct performance evaluations, provide training, and foster professional development within the team.
  • Oversee the daily ticket schedule and monitor safety, work quality and completion.
  • Ensure equipment is in good working condition.
  • Troubleshoot and resolve technical issues.
  • Routinely audit field employees.
  • Maintain and monitor employee Operator Qualifications (OQ’s).
  • Ensure all work is performed in compliance with safety regulations and company policies.
  • Conduct safety inspections and audits to identify potential hazards and implement corrective actions.
  • Stay updated on industry standards and regulatory requirements related to line locating practices.
  • Maintain accurate records of completed work orders and pictures.
  • Prepare and submit regular reports on team activities, performance, and any incidents or issues encountered.
  • Utilize computerized systems to track work orders, inventory, and other relevant data.
  • Address customer inquiries and complaints related to locate work orders.
  • Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly.
  • Provide technical support and guidance to customers as needed.
  • Manage inventory of locating devices, tools, and parts to ensure adequate supply for ongoing operations.
  • Coordinate with procurement to order necessary equipment and materials.
  • Implement inventory control procedures to minimize waste and loss.

Preferred Qualifications

  • Advanced technical training or certification in line locating.
  • Additional experience in utility services or related fields.