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Lifecycle Marketing Manager

Lifecycle Marketing Manager

CompanyForge Global
LocationSan Francisco, CA, USA, New York, NY, USA
Salary$135000 – $155000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree
  • 5+ years planning and executing email programs for a corporate organization
  • Strong analytical skills with the ability to interpret data and make data-driven decisions
  • Familiarity with marketing automation platforms, CRM systems, and analytical tools
  • Excellent communication and interpersonal skills
  • Experience with data structures, mapping attributes across tables, and transforming values with table calculations
  • Knowledgeable about email industry trends, laws, and regulations
  • Must be able to sit and/or stand for long periods of time in an office or home office setting while working

Responsibilities

  • Manage and work towards a best-in-class technical implementation of regular ongoing email programs, and automated, personalized email notifications.
  • Own Forge’s email calendar and tactical execution of all email programs, and effectively communicate initiatives, to inform stakeholders and ensure client satisfaction.
  • Build and test for optimal email content and call-to-actions, while also ensuring strong attention to detail and data integrity.
  • Manage Forge’s email agency by setting appropriate priorities, maintaining accountability, and leading ongoing meetings.
  • Liaise and advise stakeholders of various business lines on email opportunities and follow through on planning and executing on these opportunities.
  • Ensures alongside legal and compliance teams that Forge adheres to email best practices with regards to governmental regulations such as CAN-SPAM and GDPR, among others.

Preferred Qualifications

  • Experience with Braze, with hands-on experience in the platform
  • Experience at a financial services and/or fintech company
  • Experience with SMS and in-product notifications is a plus, as we look to implement these programs in the future