Liability Claims Associate – Hybrid Schedule
| Company | Sedgwick Claims Management Services |
|---|---|
| Location | Sharonville, OH, USA, Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- One (1) year of customer service experience or equivalent combination of education and experience required
- High school diploma or GED required
- Excellent oral and written communication skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Responsibilities
- Handles lower-level liability and/or physical damage claims under close supervision
- Supports other claims representatives, examiners and leads with larger or more complex claims as necessary
- Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency
- Communicates claim action/processing with claimant, client and appropriate medical contact
- Ensures claim files are properly documented and claims coding is correct
- May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims
- Maintains professional client relationships
- Performs other duties as assigned
- Supports the organization’s quality program(s)
Preferred Qualifications
- Claims industry experience preferred
- Medical Background a plus