Lending Solutions Specialist
| Company | BECU |
|---|---|
| Location | Washington, USA, Idaho, USA |
| Salary | $25.67 – $31.3 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree in business or equivalent experience
- Minimum two years of financial service sales experience, or three years combined experience with outbound sales and financial services
- Solid understanding of the sales process and how to manage a sales pipeline efficiently
- Proficient verbal and written communication skills to communicate
- Effective analytical skills and math skills with a high degree of accuracy
- Experience in originating Lending Applications
- Comply with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO)
- Thorough knowledge of all RESPA, HMDA, Fair Lending, ECOA, and HUD rules and regulations
- Full-time hours required, with additional hours as necessary
Responsibilities
- Leverage your knowledge of BECU’s lending products and services to guide members toward solutions that meet their unique needs.
- Serve as a go-to resource for consumer, real estate secured, and business loan products, offering members clarity and confidence in their borrowing decisions.
- Build and deepen relationships using BECU’s Member Advantage and other programs to ensure each interaction provides value and fosters long-term engagement.
- Conduct thorough loan interviews, complete accurate loan applications, and ensure all documentation is clear, complete, and ready for underwriting review.
- For real estate-secured loans, determine the appropriate appraisal path and deliver automated valuations when suitable.
- Provide members with prompt, courteous, and professional service. Resolve concerns quickly while ensuring members feel heard and valued.
- Prioritize lending opportunities that drive value for members and BECU by identifying high-impact transactions and relationships.
- Work cross-functionally with internal teams to enhance product offerings, improve processes, and create a seamless member experience.
- Accurately process loan applications using BECU’s lending system, ensuring compliance with disclosures and collecting all necessary documentation upfront.
- Support new team members by sharing your expertise in lending products, procedures, and systems to help them grow and succeed.
- Take on additional responsibilities as needed to support team goals and member success.
Preferred Qualifications
- Successful completion of the consumer loans and member service training program with a minimum of one year of experience as a Member Consultant (including loan interviewing, funding and processing) within BECU or another financial institution preferred