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Lending Operations Quality Control Specialist

Lending Operations Quality Control Specialist

CompanyWaFd Bank
LocationBoise, ID, USA
Salary$44000 – $55000
TypeFull-Time
Degrees
Experience LevelJunior

Requirements

  • High school diploma or approved equivalent
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
  • Excellent communication and organizational skills
  • Ability to accept instruction, prioritize, follow-through on work assignments with minimal supervision, and work in a team environment
  • Ability to manage time effectively, set priorities and meet deadlines
  • Ability to learn and adapt to change
  • Working knowledge of or the ability to learn applicable state and federal laws, regulations, policies, and procedures related to this position
  • Strong proficiency with Microsoft Office, especially Excel
  • Strong typing skills

Responsibilities

  • Perform timely and appropriate quality control reviews and monitoring of new and modified Business and Commercial loans
  • Conduct daily review of all new consumer and business accounts, new safe deposit boxes, and new person profiles
  • Conduct timely CDD reviews of all Commercial and Business loans and consumer and business deposit accounts
  • Meet documented KPIs related to specific quality control reviews
  • Provide back-up in various areas of Lending Operations as needed or as assigned; assist with projects related to Quality Control within Lending Operations department
  • Cooperatively work with colleagues, branch staff, as well as internal and external clients with the highest level of professionalism, courteousness, respect, and attentiveness
  • Perform tasks that affect the Company’s compliance with existing, revised, and new State and Federal compliance regulations
  • Fully participate in banking and business skill and knowledge development through various channels that the Bank may provide, including self-study assignments, computer-based training, one-on-one instruction, and group instruction
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Preferred Qualifications

  • Minimum of 1-2 years of experience in banking or the financial services industry is preferred
  • Experience with an online-computer system