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Legal E-Billing Administrator

Legal E-Billing Administrator

CompanyGoodwin
LocationBoston, MA, USA, Santa Monica, CA, USA, Washington, DC, USA, San Francisco, CA, USA, Philadelphia, PA, USA, New York, NY, USA, Mountain View, CA, USA
Salary$70000 – $75000
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 3-5 years of legal billing experience; appealing invoices a plus.
  • Proficiency with financial/billing software; Aderant Expert billing system experience is preferred.
  • Experience with electronic billing transmission on various e-billing platforms; BillBlast experience is preferred.
  • Ability to adhere to and apply billing department policies and procedures.
  • Strong communication skills, with the ability to interact professionally and tactfully with all levels of the firm.
  • High level of customer service in a fast-paced environment.
  • Ability to manage a high volume of tasks with attention to detail and prioritize effectively.
  • Proficiency in MS Office, with strong knowledge of Excel preferred.

Responsibilities

  • Assist in appeals of reduced and short paid invoices researching e-billing sites.
  • Assist with electronic on-boarding tasks, including client matter setup and mapping, timekeeper entry and mapping and rate updates/maintenance across various e-billing platforms.
  • Troubleshoot e-billing-related issues and provide support to Billing Department team members.
  • Handle overflow e-billing invoice submissions.
  • Transmit electronic billing, evaluate e-billing processes and procedures, and implement necessary system changes.
  • Record and maintain accurate phase, task, and billing codes.
  • Coordinate special client billing requests with E-Billing management.
  • Collaborate with the Pricing and Project Management team to approve and implement special rate arrangements.
  • Respond promptly to requests submitted in the E-billing inbox.
  • Prepare client and/or attorney analyses as needed.
  • Work with billers and collection coordinators on e-billing short-pays and appeals.
  • Preform tasks as needed.

Preferred Qualifications

  • Aderant Expert billing system experience is preferred.
  • BillBlast experience is preferred.