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Legal Aid Technology Transformation Lead

Legal Aid Technology Transformation Lead

CompanyThe State Bar of California
LocationSan Francisco, CA, USA
Salary$102263 – $234887
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • Generative AI technology and best practices and legal technology.
  • Legal aid operations and access to justice challenges (preferred).
  • Principles of business process re-engineering, management administration, and supervision.
  • Principles of iterative project management, implementation, and best practices as they relate to enterprise-wide projects and initiatives.
  • Principles of problem identification, analysis, and resolution.
  • Modern office procedures, methods, and equipment, including database, report generation, word processing, project management, spreadsheet, presentation, and software applications relevant to the work.
  • Principles and practices of customer service.
  • Principles of effective written and verbal presentations, including public speaking and public relations/customer service.
  • Principles of effective institutional communication in dealing with diverse constituencies.

Responsibilities

  • Develop and maintain a comprehensive roadmap for legal technology adoption for all legal aid grantee organizations.
  • Provide specialized technology guidance to grantees through technical assistance and implementation support.
  • Develop metrics to evaluate technology initiatives and demonstrate return on investment (ROI) in terms of increased efficiency and expanded access.
  • Identify, evaluate, and pilot promising technologies with potential to address key legal aid bottlenecks.
  • Develop shared resources, templates, and best practices to democratize access to technology expertise.
  • Collaborate with other offices, including the Office of Access & Inclusion.
  • Coordinate a community of practice among grantees to share lessons learned and implementation approaches.
  • Create frameworks, policies, and ethical guidelines for responsible AI adoption in the context of legal aid.

Preferred Qualifications

  • Experience working with legal aid or similar nonprofits.
  • Strong understanding of AI technologies, digital transformation strategies, and legal technology.
  • Excellent leadership skills, including the ability to inspire and motivate diverse stakeholders.
  • Strong project management skills, including resource allocation, risk management, and performance tracking.
  • Excellent communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Demonstrated ability to quickly learn and adapt to new technologies and methodologies.
  • Strategic thinking and problem-solving skills.
  • Experience working in or with government agencies or regulatory bodies.
  • Knowledge of data privacy and security regulations relevant to AI implementation and legal services.
  • Track record of successful change management in organizations.
  • Experience in developing and delivering training programs related to technology adoption.