Legal Aid Technology Transformation Lead

Generative AI technology and best practices and legal technology.
Legal aid operations and access to justice challenges (preferred).
Principles of business process re-engineering, management administration, and supervision.
Principles of iterative project management, implementation, and best practices as they relate to enterprise-wide projects and initiatives.
Principles of problem identification, analysis, and resolution.
Modern office procedures, methods, and equipment, including database, report generation, word processing, project management, spreadsheet, presentation, and software applications relevant to the work.
Principles and practices of customer service.
Principles of effective written and verbal presentations, including public speaking and public relations/customer service.
Principles of effective institutional communication in dealing with diverse constituencies.

Develop and maintain a comprehensive roadmap for legal technology adoption for all legal aid grantee organizations.
Provide specialized technology guidance to grantees through technical assistance and implementation support.
Develop metrics to evaluate technology initiatives and demonstrate return on investment (ROI) in terms of increased efficiency and expanded access.
Identify, evaluate, and pilot promising technologies with potential to address key legal aid bottlenecks.
Develop shared resources, templates, and best practices to democratize access to technology expertise.
Collaborate with other offices, including the Office of Access & Inclusion.
Coordinate a community of practice among grantees to share lessons learned and implementation approaches.
Create frameworks, policies, and ethical guidelines for responsible AI adoption in the context of legal aid.

Experience working with legal aid or similar nonprofits.
Strong understanding of AI technologies, digital transformation strategies, and legal technology.
Excellent leadership skills, including the ability to inspire and motivate diverse stakeholders.
Strong project management skills, including resource allocation, risk management, and performance tracking.
Excellent communication skills, including the ability to explain technical concepts to non-technical audiences.
Demonstrated ability to quickly learn and adapt to new technologies and methodologies.
Strategic thinking and problem-solving skills.
Experience working in or with government agencies or regulatory bodies.
Knowledge of data privacy and security regulations relevant to AI implementation and legal services.
Track record of successful change management in organizations.
Experience in developing and delivering training programs related to technology adoption.