Leave of Absence Coordinator
| Company | Sedgwick Claims Management Services |
|---|---|
| Location | Southfield, MI, USA |
| Salary | $16 – $19.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High school diploma or GED required
- Strong oral and written communication skills
- Computer literate – including Microsoft Office
- Organizational skills required
- Must meet minimum typing requirements
Responsibilities
- Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
- Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
- Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
- Communicates decisions and on-going expectations with claimants and clients.
- Maintains professional client relationships.
Preferred Qualifications
- Clerical or customer service experience or equivalent combination of education and experience preferred