Leasing Specialist

Leasing Specialist

Requirements

• High School Diploma and/or GED
• Valid Driver’s License and acceptable driving record required
• Computer skills including MS Word, PowerPoint, and Excel
• Advocate, organize, problem-solve and obtain results for residents
• Ability to troubleshoot and prioritize work
• Ability to remain calm and composed in stressful situations and exercise resolution skills where appropriate
• Ability to work in a fast-paced team environment
• Effectively present information, and respond to questions from Residents, Supervisors, and other co-workers
• Capacity to operate independently and resourcefully, taking initiative and exercising own judgment for majority of work
• Communicate clearly and concisely, both orally and in writing
• Strong organizational skills

Responsibilities

• Responsible for answering phones and inquiries on housing availability and have the ability to speak confidently to all inquiries as to the various features offered
• Scheduling and assisting with periodic inspections and conducting Move-In and Move-out inspections with the client
• Responsible to pre-inspect homes as assigned by supervisor prior to a scheduled Move-in to assure clean, habitable conditions and to create a favorable first impression
• An ability to explain the community benefits to clients
• Will be familiar with the various floor plans and neighborhoods that are available to the various ranks on the waiting lists
• Keeps accurate records of all inquiries and applications on the waiting list
• Monitor and follow up on the status of applications and the applicant’s acceptance or rejection of homes within their eligibility
• Ensure completion of all required documentation to process the application including completion of the Lease and Move-in packet as well as all required leasing reports
• Ensure the Move-in packet is completed according to the guidelines with a completed Move-In Inspection, signed by both management and the resident, and in compliance with Fair Housing Laws
• Maintain resident confidentiality and comply with code of ethics
• Maintain mutually respectful, collaborative relationships with staff and residents
• Attend appropriate internal and external meetings as assigned by supervisor
• Enforces and adheres to company policies, rules and regulations
• Participates in staff meetings and trainings as directed by supervisor
• Perform other related duties and responsibilities as assigned

Preferred Qualifications

• Preferred knowledge of housing specific software, i.e. Yardi, RealPage