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Learning and Development Specialist

Learning and Development Specialist

CompanyBoston Consulting Group
LocationBoston, MA, USA
Salary$77000 – $94000
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s degree with at least two years of relevant business experience, preferably in event management, recruiting, training or other people functions
  • Advanced Microsoft Office skills (including PowerPoint, Excel and Word)
  • Excellent organization and time management skills
  • Exceptional verbal and written communication skills
  • Proven strength in managing complex problems and demonstrating flexibility
  • Highest ethical standards and ability to respect all BCG and employee information as personal and confidential

Responsibilities

  • Develop deep knowledge and expertise of learning journey program(s) hosted in-person at the system/local-level, ensuring high-quality participant experiences
  • Provide guidance and help OneBCG client-facing staff navigate the broad L&D ecosystem
  • Coordinate logistics for system/local-hosted programs, including 1x per month onboarding programs, collaborating with relevant functions such as HR, Office Services, and IT teams
  • Execute system/local-hosted campaign efforts that further activate business priorities, usually minimum 1 per quarter
  • Manage onsite coordination of all components of program execution, such as internal presenters, external vendors, catering, and affiliation events
  • Partner closely with members of Learning Topic Activation teams and across SLE team peers to deliver exceptional learning journey programs
  • Observe and collect program feedback to share back with relevant stakeholders as appropriate and make suggestions for continuous training program improvement based on feedback
  • Develop proficient knowledge and expertise of SABA to support program management and digital tools like Slack and Trello to support teaming and collaboration
  • Uphold explicit System Learning Engagement sub-team norms, help to cultivate an inclusive team environment, and support onboarding and mentorship of new sub-team members
  • Perform additional special projects as needed to support L&D priorities

Preferred Qualifications

  • Passion for people development and delivering outstanding customer service
  • Highly organized and energized by complex process and project management
  • Enjoys event production and keen to develop and challenge themselves in a diverse team setting with constantly evolving curricula, processes, and priorities