Learning and Development Specialist

Learning and Development Specialist

Requirements

• Bachelor’s degree with at least two years of relevant business experience, preferably in event management, recruiting, training or other people functions
• Advanced Microsoft Office skills (including PowerPoint, Excel and Word)
• Excellent organization and time management skills
• Exceptional verbal and written communication skills
• Proven strength in managing complex problems and demonstrating flexibility
• Highest ethical standards and ability to respect all BCG and employee information as personal and confidential

Responsibilities

• Develop deep knowledge and expertise of learning journey program(s) hosted in-person at the system/local-level, ensuring high-quality participant experiences
• Provide guidance and help OneBCG client-facing staff navigate the broad L&D ecosystem
• Coordinate logistics for system/local-hosted programs, including 1x per month onboarding programs, collaborating with relevant functions such as HR, Office Services, and IT teams
• Execute system/local-hosted campaign efforts that further activate business priorities, usually minimum 1 per quarter
• Manage onsite coordination of all components of program execution, such as internal presenters, external vendors, catering, and affiliation events
• Partner closely with members of Learning Topic Activation teams and across SLE team peers to deliver exceptional learning journey programs
• Observe and collect program feedback to share back with relevant stakeholders as appropriate and make suggestions for continuous training program improvement based on feedback
• Develop proficient knowledge and expertise of SABA to support program management and digital tools like Slack and Trello to support teaming and collaboration
• Uphold explicit System Learning Engagement sub-team norms, help to cultivate an inclusive team environment, and support onboarding and mentorship of new sub-team members
• Perform additional special projects as needed to support L&D priorities

Preferred Qualifications

• Passion for people development and delivering outstanding customer service
• Highly organized and energized by complex process and project management
• Enjoys event production and keen to develop and challenge themselves in a diverse team setting with constantly evolving curricula, processes, and priorities