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Lead UX Designer
| Company | CVS Health |
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| Location | Dallas, TX, USA |
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| Salary | $118450 – $236900 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Minimum 8 years experience in UX, Interaction Design, or Product Design with 2 years experience leading design initiatives and directing the work of other designers
- Proven experience as a UX designer at a senior level or above, driving and delivering design from initial concepts through iterative implementation, with a strong portfolio showcasing your design work and leadership skills
- Deep knowledge of user research techniques, including both generative & evaluative methodologies
- Strong analytical and problem-solving skills with the ability to translate complex user needs into intuitive and engaging design solutions
- Proficiency in UX design tools such as Sketch, Adobe XD, Figma, or similar software
- Strong expertise in user-centered design principles, methodologies, and best practices
- Exceptional communication and presentation skills, with the ability to effectively articulate user needs, design concepts and rationale, strategies, and research findings to stakeholders and gain support and commitment
- Proactive and self-motivated with a strong attention to detail
- Ability to work collaboratively with cross-functional teams and manage multiple projects in a fast-paced environment
- Experience with design thinking methodologies and facilitating design workshops
- Previous experience in an Agile development environment
Responsibilities
- Lead the UX and service design process for your product areas, from early stage research to implementation and ongoing refinement
- Set the design vision and strategy for your digital products, ensuring they align with user needs, business objectives, and industry best practices
- Manage and prioritize design projects for your specific domain and ensure timely delivery of high-quality design deliverables
- Identify opportunities for and conduct generative and evaluative research to gain deep insights into our users, help shape product strategy, and inform design decisions
- Collaborate closely with cross-functional teams, including product managers, developers, other designers, and additional stakeholders across the organization
- Translate user insights and business requirements into intuitive, engaging, user-centered design solutions
- Present design concepts, solutions, strategies, and user research findings to stakeholders and effectively demonstrate the value of a user-centered design approach
- Identify and measure UX metrics for your product that tie to product and business goals and that show a clear impact to the organization
- Help foster a collaborative and innovative design culture within the team and provide mentorship and support to other designers as needed
- Infuse the culture with a user-centric, design thinking mindset and advocate for the importance of UX within the organization
Preferred Qualifications
- Previous experience in healthcare and knowledge of clinical workflows strongly preferred
- Enterprise UX experience
- Service Design experience
- Experience building or contributing to a design system
- Experience in UI design including a strong grasp on visual hierarchy, spacing, typography, etc
- Experience with behavioral analytics and UX measurement methodologies
- Solid understanding of front-end development technologies (HTML, CSS, JavaScript, etc)
- Experience designing products that meet accessibility standards and working with developers to implement accessible solutions
