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Lead Solutions Engineer
Company | Culture Amp |
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Location | Austin, TX, USA |
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Salary | $150000 – $180000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- Prior experience in a Solutions Consulting or Solutions Engineering role with a minimum of 4-6 years of prior experience in HR technology working directly with People Ops and HR teams
- Strong demonstrable experience with engagement, performance management and people analytics engagement processes and methodologies (Data flows, Data orchestration, integrations across multiple data sources via native or 3rd party solutions)
- Ability to articulate value of an employee experience platform that encompasses engagement, performance and analytics solutions
- Ideally, prior experience in a customer-facing role responsible for technical discussions in a sales engineering, implementation, or technical account management capacity
- Ability to simplify complex technical problems high to low/low to high, i.e. you can get into the weeds when needed, but also know how to get yourself out of them
- Effective in fast-paced, collaborative environments, and comfortable working across time zones with distributed teams
- Candidates must be in a Central-friendly timezone
Responsibilities
- Lead complex, tailored Culture Amp product demos in partnership with the assigned sales team members to customers throughout the sales cycle in enterprise segments
- Compellingly describe People Analytics and Performance best practices as determined by industry best practice and our People Science team
- Be an expert on the competition and how to deposition them
- Deposition Engagement, People Analytics and Performance competitors within your demos
- Tailor demos and talk track around customer requirements against competition
- Assist with pre-sales discovery meetings that lead to a complete understanding of the prospect’s needs
- Lead executive and technical presentations
- Serve as a technical advisor and product expert for prospects and support the closing of deals through the sales process
- Help to build technical documentation and potential enablement materials for critical platforms and integrations in partnership with the Revenue Enablement & Product Marketing teams
- Participate in the RFP pursuit process with the sales and RFP teams to ensure alignment of solution scope/fit for the customer
- Track product feature requests and meet with the Product team on a quarterly basis to provide a market overview
- Ensure the proper solution scope is built into plans for implementation
Preferred Qualifications
- Experience in the engagement vertical is a bonus