Lead Software Engineering-Middleware Reliability Engineering
| Company | Visa |
|---|---|
| Location | San Mateo, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA, JD, MD |
| Experience Level | Senior, Expert or higher |
Requirements
- 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD preferred.
- 10+ years of proven experience in Software Development or DevOps roles, with a strong focus on middleware technologies and infrastructure automation.
- Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.
- Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker).
- Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
- Hands-on experience with CI/CD pipelines and Jenkins.
- Proficiency in infrastructure-as-code tools such as Terraform and Ansible.
- Familiarity with AI/ML frameworks and chatbot/agent integrations for operational automation.
- Understanding of middleware technologies (Message Queues, Service Bus, API Gateways, Caching servers).
- Experience with application servers (Tomcat, nginx, JBoss, WebSphere).
- Proficiency in troubleshooting and performance optimization of distributed systems at multiple layers.
Responsibilities
- Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visa’s network, implementing operational best practices and integrating quality measures throughout the product development lifecycle.
- Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
- Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
- CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
- Observability Enhancement: Integrate middleware products with Prometheus, Grafana, ELK, and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
- Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps and Observability practices.
- AI Integration: Develop integrations with AI/ML frameworks, chatbots, and agents to enhance automation and operational intelligence.
- Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization.
Preferred Qualifications
- You’re passionate about automation and infrastructure as code.
- You enjoy mentoring and knowledge sharing.
- You approach problems systematically and thoughtfully.
- You value collaboration and clear communication.
- You’re eager to learn and adapt to new technologies.