Lead Product Manager – Charging Infrastructure

Lead Product Manager – Charging Infrastructure

Requirements

• 8+ years in product management in EV charging, covering both hardware and software integrated domains
• 4+ years experience in public charging is essential
• Proven experience leading, negotiating, and closing partnership agreements with or at public EV charging networks related to roaming and Plug & Charge
• Proven experience with public charging hardware and software, including DC Fast charging products and specs, as well as charging mobile apps, eMSP, CPMS, and roaming software platforms
• Bachelor’s or higher in Engineering, Business, or a quantitative discipline (e.g., Computer Science, Systems Engineering, Industrial Design)
• Master’s degree or MBA preferred
• Deep understanding of and demonstrated experience in public EV charging ecosystem and protocols, including OCPP, OCPI, ISO 15118, SAE J1772, SAE J3400
• Deep knowledge of EVSE products, specifically EVSE to mobile app integration, API management, cloud connectivity, and over-the-air (OTA) updates
• Familiarity with IoT device management, data telemetry, and cybersecurity principles for connected hardware and software systems
• Deep expertise in customer public charging commercial offerings, including strategy, marketing, and pricing
• Demonstrated experience in product ownership and leading product requirements end-to-end, from ideation to execution
• Ability to translate complex technical concepts and user needs into clear product requirements and to engage effectively with engineering and manufacturing teams
• Experience working across both hardware and software product life cycles
• Skilled at building documentation, workflows, and process improvements from scratch
• Experience in reconciling B2C & B2B invoicing in the context of supplier engagement
• Strong collaboration skills and demonstrated experience working in cross-functional organizations with a wide range of stakeholders
• Comfortable interfacing with external vendors and internal executive stakeholders
• Exceptional organizational and systems thinking skills
• Strategic mindset, able to articulate risks, opportunities and trade-offs
• Data-driven thinking with a bias for measurement and iteration
• Effective communicator; able to distill technical complexity into actionable tasks
• Ownership mindset with strong bias toward clarity, accountability, quality, and action
• High attention to detail without losing sight of broader objectives
• Track record of delivering complex programs on time and under changing constraints
• Resilient and solution-oriented under pressure or fast-changing conditions
• Comfortable managing ambiguity and driving toward measurable outcomes.

Responsibilities

• Own and evolve the public charging product roadmap for the NA market, in alignment with Lucid’s broader charging and smart energy strategy
• Drive product ideation and evolution, informed by customer needs, competitive trends, and performance data
• Support in product development, testing, launch, and troubleshooting
• Drive business development and strategic partnerships with a wide variety of players in the public EV charging space to unlock and expand Public Charging offerings to Lucid customers
• Manage and continuously improve relationships with partners and vendors for Lucid’s public charging offerings
• Lead the development of comprehensive product requirements (L1 and PDRs), including: Technical specifications (hardware + software), Commercial viability and pricing logic, Customer journey mapping, QA, validation, and compliance testing requirements, Clear success and performance metrics
• Define KPIs and implement mechanisms to monitor product health and field performance
• Triage real-time product issues through structured engagement with customer care, data science, and validation teams
• Leverage feedback loops, both quantitative (telemetry, performance data) and qualitative (support tickets, user insights), to drive continuous iteration and excellence
• Operate effectively in a highly matrixed environment
• Partner with function leads to ensure comprehensive product requirements
• Ensure rigorous documentation and close collaboration across several teams, including but not limited to: engineering and powertrain, design, software, QA and testing, data analytics, marketing, and customer care.

Preferred Qualifications

• Master’s degree or MBA preferred