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Lead Product Designer – Hospitality
| Company | OpenTable |
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| Location | Toronto, ON, Canada |
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| Salary | $145000 – $165000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity.
- Expertise in designing for B2B experiences or a proven track record of solving for highly complex workflows.
- Very strong interaction design and usability skills, with a deep understanding of user behavior.
- Exceptional visual design and craft that elevate product experiences.
- Demonstrated experience leading strategic product visions from conception to execution.
- Highly organized with an ability to manage multiple priorities in a fast-paced environment.
- Expertise in leveraging and contributing to established design systems to ensure consistency, efficiency, and scalability across multiple products.
- Experience integrating and leveraging qualitative and quantitative user research data (e.g., A/B testing results, usability study findings, analytics) to directly inform and validate design decisions.
- Incorporated AI into workflows to improve and speed up design process and outcomes.
- Extensive experience building collaborative relationships with product managers and engineers in an agile environment.
- Effective communicator with the ability to manage diverse stakeholders and clearly articulate design decisions and rationale.
- Experience identifying areas for process improvement and a history of implementing solutions to enhance team efficiency and effectiveness.
- Demonstrated experience mentoring junior designers, fostering their growth and development.
Responsibilities
- Lead strategic design initiatives that empower restaurateurs with new and meaningful ways to connect with their guests.
- Drive the evolution of tools that help our restaurant customers engage guests through tailored communications.
- Champion product concepts that expertly balance customer needs with critical business goals.
- Become a deep expert in restaurant operator workflows by leading impactful user research with restaurant owners and staff.
- Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver experiences that help restaurants provide truly incredible hospitality for their guests.
- Play a key role in mentoring other designers on the team.
Preferred Qualifications
No preferred qualifications provided.
