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Lead Product Advisor

Lead Product Advisor

CompanyAmerican Family Insurance Group
LocationMadison, WI, USA, Boston, MA, USA, Phoenix, AZ, USA
Salary$97000 – $164000
TypeFull-Time
Degrees
Experience LevelExpert or higher

Requirements

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience developing insurance product/line of business strategies.
  • Extensive knowledge of leveraging customer, market, and competitor intelligence.
  • Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
  • Extensive knowledge of market research and marketplace and regulatory trends.
  • Extensive knowledge and understanding of product design, pricing and product management.
  • Solid knowledge and understanding of advanced financial and data analysis techniques.
  • Demonstrated experience leading projects in product development and product management.
  • Demonstrated experience with profit and loss accountability.
  • Demonstrated experience in driving to results in one or more of the following areas: sales, product lines, claims, or other core business functions.
  • Demonstrated experience managing and leading large complex projects or programs with a cross-divisional impact toward intended results.
  • Solid knowledge and understanding of root cause analysis and processes.

Responsibilities

  • Oversees development of specific strategies related to price, product and underwriting.
  • Executes and delivers product initiatives that lead to profitability and growth.
  • Collaborates with subject matter experts and other company leaders to implement changes that enhance the customer experience.
  • Researches the competition to develop opportunity and threat assessments.
  • Directs end-to-end life cycle of department and corporate initiatives.
  • Oversees implementation of product changes in compliance with laws and regulations.
  • Leads with a continuous improvement approach.
  • Develops and maintains strong technical expertise and knowledge within the product management team.
  • Oversees research and insights gathering and analysis including competitive intelligence, customer empathy, develop pricing models and analysis, and innovation methodology.
  • Develops customer product strategy including customer segmentation, roadmap development and maintenance of product backlog.
  • Collaborates with product management for opportunity identification, enterprise service linkage, vendor management and research.
  • Executes and oversees lean product innovation processes to test-and-validate product needs using minimum viable product and other concepts.
  • Develops and oversees process for launch of products, services and enhancements.
  • Ensures overall compliance and financial viability.
  • Identifies and develops expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets.

Preferred Qualifications

    No preferred qualifications provided.