Lead Product Advisor
Company | American Family Insurance Group |
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Location | Madison, WI, USA, Boston, MA, USA, Phoenix, AZ, USA |
Salary | $97000 – $164000 |
Type | Full-Time |
Degrees | |
Experience Level | Expert or higher |
Requirements
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience developing insurance product/line of business strategies.
- Extensive knowledge of leveraging customer, market, and competitor intelligence.
- Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
- Extensive knowledge of market research and marketplace and regulatory trends.
- Extensive knowledge and understanding of product design, pricing and product management.
- Solid knowledge and understanding of advanced financial and data analysis techniques.
- Demonstrated experience leading projects in product development and product management.
- Demonstrated experience with profit and loss accountability.
- Demonstrated experience in driving to results in one or more of the following areas: sales, product lines, claims, or other core business functions.
- Demonstrated experience managing and leading large complex projects or programs with a cross-divisional impact toward intended results.
- Solid knowledge and understanding of root cause analysis and processes.
Responsibilities
- Oversees development of specific strategies related to price, product and underwriting.
- Executes and delivers product initiatives that lead to profitability and growth.
- Collaborates with subject matter experts and other company leaders to implement changes that enhance the customer experience.
- Researches the competition to develop opportunity and threat assessments.
- Directs end-to-end life cycle of department and corporate initiatives.
- Oversees implementation of product changes in compliance with laws and regulations.
- Leads with a continuous improvement approach.
- Develops and maintains strong technical expertise and knowledge within the product management team.
- Oversees research and insights gathering and analysis including competitive intelligence, customer empathy, develop pricing models and analysis, and innovation methodology.
- Develops customer product strategy including customer segmentation, roadmap development and maintenance of product backlog.
- Collaborates with product management for opportunity identification, enterprise service linkage, vendor management and research.
- Executes and oversees lean product innovation processes to test-and-validate product needs using minimum viable product and other concepts.
- Develops and oversees process for launch of products, services and enhancements.
- Ensures overall compliance and financial viability.
- Identifies and develops expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets.
Preferred Qualifications
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No preferred qualifications provided.