Lead Partner Solution Engineer

Lead Partner Solution Engineer

Requirements

• 3-5+ years of hands-on experience in the Salesforce ecosystem
• Demonstrated experience working with technology partners in the Salesforce ecosystem
• Strong knowledge of Agentforce’s generative AI capabilities and Data Cloud’s data platform solutions
• Strong oral, written, presentation and interpersonal communication skills; ability to create and perform demonstrations of our solutions; ability to explain complex technical concepts to non-technical audiences, partners and internal stakeholders
• Ability to articulate a clear value proposition for our partner ecosystem, the Salesforce platform and our technologies, specifically Agentforce, Data Cloud and other emerging technologies
• Strong demo development and presentation skills, with the ability to effectively communicate complex technical concepts
• Strong problem solving skills
• Proven time management skills in a dynamic team environment
• Ability to understand partner’s business goals and map those to the right technology solutions
• Ability to collaborate as part of a team to take on business and technical problems
• Passion and energy for technology and a desire to learn
• Knowledge of related applications, relational database and web technology
• Ability to work as part of a team to solve technical problems in varied political environments
• Ability to travel (25%) to partner or client site
• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Responsibilities

• Engage partners and collaborate with account teams to understand their needs, use cases, vision, and technology strategies with respect to how data and analytics can help the customer’s business succeed and transform, and how customers can build a data culture
• Act as a trusted advisor to our partners, guiding them on best practices
• Develop and sustain expert level knowledge of key Salesforce innovations that are available to partners, specifically Agentforce, Data Cloud and more Salesforce Platform Core capabilities
• Engage and collaborate with technology partners to define compelling use cases, vision, and technology strategies that drive business value for our customers
• Provide expert guidance on how to leverage Agentforce’s generative AI capabilities to deliver innovative solutions that meet customer needs
• Deliver in-depth expertise on Data Cloud’s data platform solutions, helping partners understand how to harness the power of cloud-based data analytics and machine learning
• Convince technology partners of the value proposition of Salesforce Platform Core, including its capabilities such as Customer 360, Sales Cloud, Service Cloud, Marketing Cloud
• Build strong relationships with partners to ensure they have the necessary tools and support to succeed in the Salesforce ecosystem
• Develop and deliver compelling demos showcasing the benefits of our data platform solutions, including Data Cloud, as well as the full range of Salesforce Platform Core capabilities
• Support the partner team with technical responses to RFPs and RFIs
• Create reusable assets that act as a force-multiplier for the extended teams

Preferred Qualifications

• Experience working as Solution Engineer, Pre-Sales Consultant, Technology Consultant, for/with a Salesforce Partner,  Systems Integrator, Product Development Outsourcers (PDOs); experience building AppExchange Apps is a plus
• Prior hands-on experience and a strong familiarity with Salesforce declarative configuration and coding best practices are required
• 3-4+ years experience in a technology-facing role in industry (product management, technology delivery, business analysis, consulting, etc)
• Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to the partner’s needs
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Ability to work independently and be a self-starter. An ideal candidate would be a go-getter, who does not shy away from rolling up the sleeves to get the job done
• Highly beneficial to have Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 6 months: Salesforce Certified Administrator (Admin), Salesforce Service and/or Sales Cloud Consultant (Sales Cloud), Salesforce Platform App Builder (Developer/Builder), AI Specialist (Artificial Intelligence and Machine Learning), Data Cloud Consultant