Lead Operations Representative

Lead Operations Representative

Requirements

• Must have at least 1+ years of 10 Key data entry work experience in the industry.
• Must be proficient in Microsoft Office.
• Must have Strong typing skill sets.
• Must be able to work in the office Tuesday thru Saturday 9am – 5:30pm.
• Must be Highly organized with strong attention to detail and accuracy.
• Excellent time management and prioritization skills, with ability to meet deadlines.
• Strong operational business acumen.
• Self-starter/Self-Motivator
• Exhibit excellent verbal, written communication and interpersonal skills
• Demonstrate the ability to multi-task, strong attention to detail.

Responsibilities

• Handling day-to-day Operations processes and working towards deadlines.
• Completing all workflows.
• Providing guidance to other team members.
• Assisting internal business partners.
• Providing functional expertise.
• Performing routine and various item processing functions under moderate supervision.
• Reviewing and processing transactions for posting, remittance, and performing other support operations functions as required.
• Exhibiting behaviors consistent with 5S, Lean and Risk Mitigation.

Preferred Qualifications

• Active Listening
• Adaptability
• Attention to Detail
• Collaboration
• Data Collection and Entry
• Critical Thinking
• Customer and Client Focus
• Oral Communications
• Planning
• Reporting
• Account Management
• Conflict Management
• Decision Making
• Inclusive Leadership
• Process Management