Lead Machine Learning Engineer - Artificial Intelligence Engineer

Lead Machine Learning Engineer – Artificial Intelligence Engineer

Company	The Walt Disney Company
Location	Seattle, WA, USA, Santa Monica, CA, USA, San Francisco, CA, USA, New York, NY, USA
Salary	$167700 – $246400
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior, Expert or higher

Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field; PhD is a plus.
7+ years of experience in a technology role.
2+ years of hands-on experience building, deploying, and evaluating LLM based solutions. 5+ years engineering experience
Proficiency in Python, SQL, and other relevant programming languages.
Experience with data wrangling and analysis tools such as Pandas, NumPy, and working knowledge of databases like MySQL and PostgreSQL.
Familiarity with big data and workflow platforms, including Spark, Databricks, Snowflake, Airflow, Jupyter, and GitHub.
Excellent problem-solving abilities, with strong communication and collaboration skills.

Rapidly analyze and prototype AI-driven solutions that address key pain points for both customers using self-service systems and customer service (CS) agents interacting with internal tooling.
Own and maintain production AI systems, including those leveraging large language models (LLMs); this includes optimization, fine-tuning, and debugging to ensure robustness and performance at scale.
Bridge customer support needs with commerce platform capabilities, identifying which problems can be solved using existing infrastructure and which require new AI-powered solutions.
Assess the effectiveness of deployed AI solutions through a data-driven lens, continuously iterating on what works and sunsetting or replacing what doesn’t deliver meaningful impact.
Collaborate with other AI-focused teams across Disney Streaming, sharing innovations and adopting best practices to drive consistency, scalability, and impact in AI initiatives.