Lead Investigator

Lead Investigator

Requirements

• Typically requires 5-7 years of investigative experience.
• Strong self-confidence, coupled with excellent written and verbal communication skills.
• Valid driver’s license.
• Experience with MS Office suite.
• Experience prioritizing multiple responsibilities and processing high volumes of work.
• Exceptional interpersonal and organizational skills.

Responsibilities

• Leading real-time responses to evolving incidents and conducting internal and external investigations of critical events, both domestic and international.
• Developing investigative plans, gathering and evaluating facts, conducting investigative interviews, and writing investigative reports that are used by Legal, Labor Relations, Human Resources and other business units to make disciplinary decisions and/or are used by law enforcement to support criminal investigation and prosecution.
• Collaborating with business unit teams to direct investigative actions, develop policies, implement logical and physical security measures, and conduct risk and strategic analysis to protect assets and identify threats.
• Collaborating internally with supply chain teams, externally with vendors and law enforcement to prevent, detect, investigate, and implement corrective measures for theft.
• Performing hands-on in-depth digital forensics and analytics, critical infrastructure vulnerability assessments, business continuity planning, intelligence gathering, and international traveler security support.
• Acting as the primary liaison between AT&T and local, state, and federal law enforcement agencies.
• Recommending and testing security products and systems, as well as supporting various business unit initiatives.
• Protecting the interests of customers, employees, critical infrastructure, and vendor partners from emerging threats such as cybercrimes, cybersecurity incidents, malware threats, fraud schemes, insider threats, accounting matters, sales integrity violations, privacy breaches, social engineering, workplace violence, criminal activities, and violations of policies and the Code of Business Conduct.
• Identifying, investigating, and mitigating organized retail crime, including gathering intelligence, building cases, and collaborating with law enforcement and internal teams.
• Coordinating with authorized retailers, vendors, and contractors to identify and mitigate violations of the Code of Business Conduct.
• Managing multiple diverse case assignments, including direct interfacing with external customers, conducting interviews with subjects, witnesses, and victims, and collaborating with law enforcement agencies on investigations.
• Developing theories and investigative leads, identifying emerging trends, analyzing complex data, and presenting findings to leadership, legal teams, and law enforcement officials.
• Presenting complex technical information in a clear and concise manner for non-technical audiences.
• Responding 24/7 to incidents, including physical and virtual immediate response to events, and traveling within a geographic area as required.
• Assisting executive protection team with protection of personnel, managing logistics, advance operations, special events and securing transportation as needed.
• Acting as a subject matter expert (SME) across asset protection functions, including violations of laws and the Code of Business Conduct, and maintaining working knowledge of applicable internal policies and laws.
• Identifying risk mitigation strategies for physical and logical security measures and presenting recommendations to business unit partners for implementation.
• Providing testimony in court, civil, and arbitration proceedings, or serving as an expert witness to deliver reports or information in legal environments, including federal, state, county, local, and international proceedings.
• Handling highly confidential information, potentially requiring government-issued security clearance.

Preferred Qualifications

• Industry certifications are advantageous but not required.