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Lead Director – Pharmacy Value Delivery and Connectivity

Lead Director – Pharmacy Value Delivery and Connectivity

CompanyCVS Health
LocationChicago, IL, USA
Salary$100000 – $231540
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • 8-10+ years of experience leading teams in healthcare
  • Analytical skills, with the ability to frame complex problems, develop data-driven solutions, and use analytics to uncover insights and drive innovation.
  • Exceptional storytelling and communication skills, with the ability to craft compelling narratives that align stakeholders and articulate the value of initiatives.
  • Experience analyzing data and identifying areas of opportunity that impact large-scale efforts to reduce specialty pharmacy bad debt (or comparable effort).
  • Strong impact and influencing skills, with the ability to establish rapport and drive alignment with colleagues at all levels, from senior leadership to front-line operations colleagues.
  • Exemplary leadership and program management skills, with a track record of delivering results in a matrixed, fast-paced environment.
  • Solid understanding of financial principles and metrics related to business growth, including revenue forecasting, budgeting, and ROI analysis. Ability to make data-driven financial decisions that support strategic initiatives.
  • Ability to travel 1 – 2 times per month.
  • Bachelor’s degree or equivalent experience required. Advanced degree preferred.
  • Experience with analytical and data visualization tools such as Dataiku, Tableau, PowerBI preferred.

Responsibilities

  • Conduct thorough market research to identify emerging trends, customer needs, and competitive dynamics that inform growth strategies. Utilize data analytics to assess market potential and prioritize opportunities.
  • Develop and implement comprehensive growth plans that align with the company’s overall business objectives. Set clear, measurable goals and timelines for market expansion initiatives.
  • Work closely with Sales, Marketing and Strategy to lead the execution of initiatives driving growth.
  • Establish metrics and monitoring reports to track the effectiveness of growth initiatives. Regularly review performance data and adjust strategies as needed to optimize results.
  • Utilize data analytics to assess process improvements and scenarios generating adjustments.
  • Consolidate and drive initiatives improving adjustment performance. Set clear, measurable goals and timelines for initiatives.
  • Partner with departments across Specialty to align priorities, funding and resources involved in Adjustment Reduction efforts.
  • Establish metrics and monitoring reports to track the effectiveness of growth initiatives. Regularly review performance data and adjust strategies as needed to optimize results.
  • Centralize initiative updates from across the division into a centralized tracker and associated visualizations.
  • Create leadership update presentations and dashboards associated with market growth, adjustment reductions and initiatives within the Innovation organization.
  • Engage stakeholders by providing ongoing updates, compelling stories, and ad hoc production support to foster cross-functional collaboration.
  • Utilize data analytics to assess areas of opportunity within the scope of the Innovation organization to drive improvements.
  • Generate data, presentations and plans to implement initiatives.
  • Partner with departments across Specialty to align priorities, funding, and resources to support new initiatives.
  • Establish metrics and monitoring reports to track the effectiveness of initiatives throughout the Innovation organization.
  • Supervise, mentor, and direct a team of analysts to ensure project and data analysis support for initiatives.
  • Allocate resources and adjust priorities to exceed stakeholder expectations and achieve established initiative targets.
  • Focus on development amongst team members through training and on-the-job experiences.
  • Implement infrastructure of tools and processes to enable data analysis, data visualizations and initiative tracking.

Preferred Qualifications

  • Advanced degree preferred.
  • Experience with analytical and data visualization tools such as Dataiku, Tableau, PowerBI preferred.