Lead Customer Business Mgmt

Lead Customer Business Mgmt

Requirements

• Bachelor’s Degree from an Accredited College or University in Engineering, Business, Supply Chain, or related discipline
• 7 or more years of relevant experience
• Knowledge of the Semiconductor Industry
• Highly Motivated, proactive and self-sufficient
• Effective communicator with presentation skills
• Must have organizational skills and be detail oriented
• Travel Requirements: Minimal travel required
• Language Fluency: English (Written & Verbal)

Responsibilities

• Develop client relationship as focal point managing day-to-day business operations related to forecasting, order placement, and revenue fulfillment
• Work directly with client to address fulfillment issues by solving complex problems with long-term solutions
• Work closely with Sales to provide proactive sales support for the tactical horizon
• Work closely with Sales Account Manager and Revenue Operations teams for analysis of client forecast, order rates, and judged forecast inputs to ensure internal planning accuracy
• Manage client product life cycle from production to end of life
• Manage client master pricing list and internal system accuracy
• Track sales program initiatives as outlined by project plan (ex. price reconciliation, rebate, etc.)
• Prepare and participate in pricing negotiations, QBRs, and other client-facing account team meetings
• Responsible for weekly account team meetings, managing the agenda, documenting minutes, and following up on actions to ensure closure
• Provide Business Analysis support to the team as needed and work on assigned special projects
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Preferred Qualifications

• Master’s Degree from an Accredited College or University in Engineering, Business, Supply Chain, or related discipline
• 5 or more years of experience in customer-facing roles in any industry
• Ability to independently interface directly with customers (procurement/planning)
• Strong understanding and interest in Sales
• Strong Project Management skills
• Strong problem-solving skills
• Strong collaboration with internal teams and is recognized as a team player
• Ability to be available outside of regular work hours for meetings with global internal and external teams
• Proficiency in MS Excel, Word, PowerPoint, SharePoint
• Experience with MS Dynamics 365, Kinaxis, Oracle