Lead Coordinator - Hospitality and Events

Lead Coordinator – Hospitality and Events

4+ years of event coordinator experience
Highly personable and customer service focused with great attention to detail
Excellent written and verbal communication skills with ability to proactively address client’s event needs
Experience in managing budgets, financial planning and tracking
Experience with on-line registration systems and reporting
In-depth knowledge of Microsoft Office Programs, GSuite, Quip, Social Tables, and Slack

The position is responsible for the operation excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, non-profit events, town halls, and employee events
Continuously research and report innovative and creative event and entertainment options
Solid office management/workplace environment knowledge
Strong customer service and executive interaction experience
Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
Continuous development of team playbooks and standard operating procedures
Organize logistics, from beginning to end, for customer facing meetings, town halls, etc
Pre, onsite and post event logistical management
Key stakeholder for G-Cal calendar management for internal event spaces
Co-manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams to facilitate
Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
Management of event statistics and ad hoc reporting
Manage various workplace services projects as assigned
Plan and execute multiple events at one time
Communicate all event logistics and updates across internal and external partners