Lead Client Platform Engineer

5+ years of experience in desktop engineering or similar IT related roles.
Strong knowledge of patch management, endpoint security, and IT automation best practices.
Experience with Windows, macOS, and mobile device management (MDM) solutions (e.g., Intune, Jamf).
Proficiency in PowerShell, Python, Google App Script or other scripting languages for automation.
Familiarity with configuration management tools (e.g., SCCM/ Intune, Ansible).
Strong problem-solving skills and the ability to troubleshoot complex IT issues.
Excellent communication and leadership skills, with the ability to drive technical initiatives and collaborate across teams.

Develop and implement a comprehensive patch management strategy aligned with IT goals and security requirements.
Ensure patches are thoroughly tested for functionality, compatibility, and potential conflicts with existing infrastructure and applications.
Proactively monitor and address security vulnerabilities, working closely with security teams to mitigate risks.
Automate device provisioning, patch management, encryption management, software deployment, and other IT workflows to improve efficiency.
Leverage scripting and automation tools (e.g., PowerShell, Ansible, SCCM, Intune, Jamf) to optimize desktop engineering processes.
Identify opportunities for process improvement and automation to enhance IT operations.
Serve as a technical lead, mentoring junior engineers and guiding best practices in desktop engineering.
Collaborate with cross-functional teams and stakeholders to design and implement solutions that align with business goals.
Provide escalation support for complex technical issues related to endpoint management, security, and performance.

Experience with zero-trust security models and endpoint protection tools.
Knowledge of cloud-based IT solutions (e.g., Azure AD, Google Workspace, AWS WorkSpaces).
Previous experience in a lead or senior engineering role with team mentoring responsibilities.