Lead Case Manager – Hospitals – Kaiser LAMC

Lead Case Manager – Hospitals – Kaiser LAMC

Requirements

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test

Responsibilities

• Work independently with hospital staff to provide outreach to individuals experiencing homelessness and using the emergency department; outreach will include and is not limited to providing linkage to services, reconnection to services, and enrollment in available programs.
• Work with hospital staff to develop strategies and provide trainings to increase awareness of the program and use of referral system.
• Track documentation internally and externally using spreadsheets, HMIS, CHAMP, Vertical Change, and other program reporting systems.
• Ensure all services and encounters are entered into data systems for each participant served on hospital grounds.
• Complete program specific assessments and data reports in preparation for meetings with funders.

Preferred Qualifications

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.